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How cina78 Handles Your Personal Information

Your account data and payment details — including transactions through DANA, OVO, and GoPay — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA · OVO · GoPay PrivacyCookie ControlsData Access Rights
cina78 How cina78 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data Encryption

All data transmitted between your device and cina78 is encrypted in transit. Payment details for DANA, OVO, and GoPay transactions are never stored in plain text on our servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention & Deletion

Account data is kept for as long as your account is active and for the period required by applicable law after closure. Once that period ends, your records are permanently removed from our systems.

Your Access Rights

You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where local law allows. Contact our support team to start that process.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data access or deletion request to our privacy team by email. We aim to respond within the timeframe required by applicable local law — usually within a few business days.
Live Chat Our support channel is open around the clock. If you have an urgent question about how your DANA, OVO, or GoPay transaction data is stored, start a chat from your account dashboard.
Account Settings You can review and update the personal details tied to your account directly from your profile page — no need to contact support for basic information corrections.

Common Questions About Your Privacy on cina78

We collect your registration details, login history, and payment records linked to your wallet — DANA, OVO, or GoPay. We collect only what is needed to operate your account and process transactions.

We do not sell your data. We may share it with payment processors like DANA, OVO, or GoPay to complete your transactions, and with authorities where local law requires us to do so.

We retain your data for the period required by applicable local law after account closure. Once that retention period ends, your personal records are permanently deleted from our systems.

Contact our support team via live chat or email with your account details. We will verify your identity and provide your data within the timeframe set by applicable local law.

Yes. Where local law permits, you can request deletion of your personal data by contacting our support team. We will confirm what can be removed and action it within the required timeframe.

We use session and analytics cookies. You can adjust or block cookies through your browser settings. Disabling certain cookies may affect how your account dashboard and lobby load on your device.